Xiaomi has launched a dedicated Xiaomi Service+ app to provide users with various after-sales services in India. The app acts as a dedicated hub for user service requests related to any Xiaomi or Redmi product. It includes access to 24×7 customer support, device warranty information, and many other features. Let’s take a look at the details.
Xiaomi Service+ app launched in India
According to the company, the Xiaomi Service+ app is a “A single solution for all your service requests.” The company recently took to Twitter to announce the app and shared a short video clip to showcase the app’s features.
The Xiaomi Service+ app allows users to get various details about their Xiaomi or Redmi products, including smartphones, TVs, laptops, and IoT devices like Mi Robot Vacuum Cleaner and Mi Water Purifier. Users can simply sign in to the app using their Mi account and add their devices to the app to create a “My Devices” list. This section of the app allows users to add their Xiaomi products by scanning or manually entering their IMEI numbers.
The application offers various features to meet the service needs of users. They can connect to the company’s 24×7 customer support service via chat when and if they encounter an issue with their device(s). Users can also get warranty information for their devices and check spare part prices in the Xiaomi Service+ app. Currently, the app provides spare parts for phones, laptops, TVs, and IoT products.
The app also offers a “My requests” tab which lists active and completed service requests along with the date of the requests and their token numbers so users can keep tabs on their requests. Additionally, they can locate the nearest service centers by granting location permission to the app and also schedule installation appointments.
If you own Xiaomi products and need easy access to various after-sales services, download the Xiaomi Service+ app from the Google Play Store or via Xiaomi’s GetApps platform. And don’t forget to share your thoughts on the app in the comments section below!