What is LG’s IMS app?

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South Korean multinational conglomerate LG is known for making televisions, kitchen appliances and home entertainment products.

After getting their start in the cell phone industry, they were among the top companies but announced in April 2021 that they would no longer manufacture phones.

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LG stopped making cell phones in April 2021Credit: Getty

What is LG’s IMS app?

On every LG phone, users will find the IMS app.

Basically, the app allows users to make calls and send/receive text messages over 4G LTE and 5G networks, according to ScreenRant.

Although this feature is essential for everyday use, LG customers experienced issues in May 2022 after it stopped working.

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Many users have encountered problems and received an error message saying: “LG IMS has stopped”.

The issues were reportedly part of LG phones on the T-Mobile and Metro by T-Mobile networks and were being investigated by the company.

How can I fix LG IMS problem?

At first, several users didn’t know how to get their phone working again, but one user quickly found a solution and shared it on Reddit.

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According to Reddit user @Tonyo1990, users can fix the issue by:

  1. Put LG Phone in Airplane Mode
  2. Go to settings -> Apps & notifications -> App info
  3. Click on the 3-dot menu in the upper right corner and activate the display system
  4. Select com.lge.ims.rcsprovider
  5. Clear cache, clear storage/data and force stop

The user notes that it might take four or five tries before it works.

LG's IMS app had issues in May 2022

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LG’s IMS app had issues in May 2022Credit: Reddit

Why did LG stop making phones?

LG was responsible for some of the most advanced cellphones on the market, including the LG G3, LG V60, LG Velvet and Nexus 5, however, the company decided in April 2021 that it would no longer manufacture phones after having lost billions of dollars. over the years.

In a statement, the company said the “strategic move” should allow them to “focus resources on areas of growth such as electric vehicle components, connected devices, smart homes, robotics, artificial intelligence and business-to-business solutions, as well as as platforms and services.”

Since announcing the decision, the company has launched several new products, including the world’s first and only rollable TV, the OLED R, and a 325-inch TV.

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