True unveils an all-in-one health app



True Digital Group, a subsidiary of telecom operator True Corporation Plc, has introduced an all-in-one smart healthcare platform linking online and offline healthcare services through an enhanced version of the app mobile MorDee.

The app can be used to consult doctors online, receive treatments and medications, and make insurance claims.

It is expected to ease medical service constraints resulting from the low rate of doctors per person in the country, as well as reduce the cost of medical services.

Natwut Amornvivat, co-chairman of True Corporation, said the app serves as a personal doctor on a mobile phone, providing easy access to medical services without going to the hospital.

Through the app, users can make video calls, voice calls or chat online with more than 500 doctors and medical experts from 20 medical fields, he said.

The application was developed in collaboration with Chiwiborirak, a company specializing in medical teleconsultation services.

“The number of doctors in Thailand is around 800 per 1 million people, a lower ratio than many other countries, such as Malaysia, Singapore and China,” Natwut said.

China has more than 2,000 doctors per 1 million people, despite having the largest population in the world.

The app offers six key features, covering medical consultation appointments, keyword searches that match symptoms with matching doctors, medication delivery, insurance claim services, case tracking doctors and a 24-hour help chat to provide assistance with the application.

MorDee app can be downloaded through App Store for iOS, Google Play Store for Android and Huawei AppGallery for Huawei device users.

After registration, users can search the corresponding medical fields or clinics by typing their symptoms in the keyword search, selecting the recommended doctor or medical expert for consultation, making an appointment and performing a payment or claim with an insurance company directly in the application.

For each consultation, the user receives the summary report of the session and can order the prescribed medication from the application and receive it at home.

True Digital Group has also launched “True Health Corner”, which offers kiosks for basic health screening, online consultations with doctors and the purchase of prescribed medications at 18 locations in Lotus or Makro stores nationwide. national.

“Telemedicine has gained popularity globally as it bridges the physical gap for medical treatment in remote areas, reduces rising healthcare expenditures, and meets the demand for digitally accessible healthcare,” said Mr. Natwut.

True has leveraged cloud technology, the Internet of Things, artificial intelligence, blockchain and robotics to improve people’s quality of life and increase access to medical services, he said. he declares.

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