Haidilao’s first smart outlet in Punggol features high-tech server robots and a smart food hall with robot arms!



Here’s another piece of good news for the residents of Punggol to munch on! To celebrate its 10th year in Singapore, Haidilao is opening a brand new outlet at Northshore Plaza in Punggol.

Haidilao’s first smart outlet in Punggol

Photo: Haidilao Singapore (Instagram)

A little different from your usual Haidilao outlets around Singapore, this new branch will be the hotpot chain’s first “smart” restaurant in the country. The Marina Square outlet is currently the most technologically advanced with futuristic features that provide a multimedia dining experience with items such as an automatic soup maker. The Northshore Plaza should see these aspects benefit from a complete upgrade.

The most impressive feature will be the smart food hall.

Smart catering hall to speed up the service process

Photo: @haidilaosingapore (Instagram)

Cold room maintained at 0-4°C, the area houses several robotic arms programmed to pick up the dishes and send them to a sorting area once a customer places an order via the iPad.

The process is believed to help maintain the freshness of ingredients, as well as minimize the potential risk of bacteria transmission when handling human food.

Each dish also comes with a unique RFID (Radio Frequency Identification), similar to an ID card, which allows for real-time tracking. All dishes in the sorting area will be checked by in-house staff before being served, Haidilao added.

The Northshore Plaza outlet will also be equipped with an automatic soup maker and roving waiter robots that will send fresh food straight from the kitchen to your table.

Promotional award to celebrate 10 years of Haidilao in Singapore

Photo: @haidilaosingapore (Instagram)

As part of the celebrations, Haidilao is offering a weekly menu where two dishes will be priced at $10 each. Dishes are full portions, with usual prices going up to S$28 each. This promotion is available in all points of sale, from October 31, on site and while stocks last!

Here are the items available for each week, until December 4:

Photo: Haidilao Singapore

Gather your friends for a steamboat session and head to Haidilao’s Northshore Plaza to celebrate their birthday!

Address: 407 Northshore Dr, #01-01 Northshore Plaza I, Singapore 820407

Opening hours: Every day, from 10:30 a.m. to 4:00 a.m.

Cover picture: Haidilao Singapore, @haidilaosingapore (Instagram)

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