Food retail today: eGrocer customizes the app


Today in food retail, DoorDash announced on-demand delivery from BJ’s Wholesale Club, and JOKR announced a new, more personalized version of its app. Plus, a robotic hamburger vending machine is coming to a mall in New Jersey.

Chipotle teams up with the Cash app for Guac surprise rewards

Chipotle Mexican Grill is relaunching its Guac Mode benefit for Chipotle Rewards members and is partnering with Cash App to roll out a $100,000 giveaway on Twitter, according to a Monday, March 28 press release.

Robotic Burger Machine launches as vending machines get digital upgrade

As the restaurant industry continues to struggle with labor issues, many are turning to robotic solutions. On Friday, March 25, Newark, N.J.-based robotics company RoboBurger announced the launch of its fully autonomous robotic chef at a Jersey City mall and said there would be more locations to come. . Consumers order and collect their food like a vending machine.

DoorDash goes further into grocery with first wholesale club partnership

As restaurant aggregators seek to gain a share of Instacart’s same-day grocery delivery by further integrating their services into consumers’ daily routines, DoorDash is expanding into new grocery categories. The aggregator announced on Monday (March 28) the addition of the first wholesale club to its platform, making BJ’s Wholesale Club available for purchase through the DoorDash marketplace for BJ members and non-members.

Ultrafast Grocer Announces New Custom App as Competition Heats Up

As online grocers compete to win consumer spending in the crowded category, those who can provide consumers with the most individualized and relevant experience have the opportunity to stand out from the rest. eGrocer Jokr, for its part, announced on Monday March 28 the launch of a new application with personalized suggestions and content.



On:Fifty-seven percent of consumers who used advanced identity verification methods such as voice recognition when contacting customer service say they would do it again. The Consumer Authentication Experiences report surveyed nearly 3,800 US consumers to find out how delivering innovative verification experiences helps businesses deliver superior customer service across all channels.

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