Co-op expands its robotic grocery delivery service | Features and Analysis

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Co-op has extended its self-contained grocery delivery service to local residents in Wellingborough, Higham Ferrers and Rushden.

In partnership with technology provider Starship Technologies and North Northamptonshire Council, the service will enable up to 45,000 residents of 33,000 households in Wellingborough, Rushden and Higham Ferrers to access on-demand grocery delivery from four Co-op stores located at Olympic Way and, Voie du Nord, Wellingborough; Grangeway, Rushden and High Street, Higham Ferrers.

Orders are placed through the Starship food delivery app, which is available for download on iOS and Android, with groceries freshly picked from local cooperative stores and delivered quickly and easily in an hour or less.

Co-op eCommerce Director Chris Conway said, “Co-op is committed to exploring new and innovative ways to increase access to our products and services. Our members and customers lead busy lives and ease, speed and convenience are at the heart of our approach. We are excited to be able to expand service in the region, as a convenience retailer the ability to enter stores will always be important for customers, but we also know that shoppers want flexible and convenient options online, and so we are focused on providing what our customers want and need, no matter how and where they choose to shop with us. »

Andrew Curtis, Director of UK Operations at Starship Technologies, added: “We have received very positive feedback from local communities in Northampton since operations began there in November 2020, and today is an exciting day. for Starship as we bring the benefits of autonomous grocery delivery to an additional 33,000 households in Northamptonshire. Our robots provide a convenient and environmentally friendly way to help people do their ‘add on’ shopping and we are confident the service will be well received at North Northants as well. »

For more on Chris Conway’s Co-op delivery ambitions, book your ticket to The Convenience Conference at 30 Euston Square, London on Tuesday 13 September.


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